OnTrackNY teams support the well-being of teens and young adults across New York state who are impacted by unexpected changes in thinking and perceptions. Each specialized team offers a comprehensive set of support services, also known as Coordinated Specialty Care (CSC), that aims to empower OnTrackNY participants to make meaning of their experiences and pursue their goals for school, work, and relationships.  Research has shown that this type of early intervention, considered to be the gold standard model of care for early psychosis, can make a dramatic difference in young people’s lives. 

We place participants at the center of everything we do and focus on helping them pursue their life goals. Our services are offered regardless of insurance status or ability to pay.

Learn more about OnTrackNY

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We really center [our participants] on being the captain of their ship and us being their team & saying: 'how can we support you in being able to live a fulfilling & meaningful life.

- Dr. Angela Coombs, Clinician at OnTrackNY Washington Heights
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The OnTrackNY spirit

Everything we do is guided by 4 values.


We view recovery as a process of change, supporting participants as they strive to improve their health, live a self-directed life, and reach their full potential.

Equitable & inclusive

We value each other’s differences as strengths and aim to ensure all participants and families have what they need to thrive wherever they live, work, learn, or play.


We partner with participants & their family members to navigate and make decisions in all aspects of the treatment journey.


We place participants at the center of everything we do, prioritizing their unique goals, needs, and preferences.

We’re [serving] young people who’ve been diagnosed fairly recently because research suggests that the sooner someone is treated, the better their prospects are for recovery.

- Lisa Dixon, MD, MPH, Director at Center for Practice Innovations (CPI) and OnTrackNY

Our Impact

OnTrackNY teams are having a positive impact on the lives of OnTrackNY participants across New York state, including:

Reducing hospitalizations

86 percentage-arrow

Decreased from 74% to 10% within the first year after OnTrackNY enrollment

Increasing employment or school enrollment

63 percentage-arrow

Increased from 43% to 70% within the first year after OnTrackNY enrollment

Improving symptoms

84 percentage-arrow

MIRECC GAF symptoms score improved by 84% within the first year after OnTrackNY enrollment

Career opportunities

OnTrackNY is hiring. View career opportunities to learn more.

Need help now?

Please be aware that this website is not monitored 24/7 and is not a substitute for medical advice, diagnosis, or treatment. Visit our Crisis Resources for immediate support options.

*If you believe your life, or the life of someone you know, is in danger, please call or text 988 for immediate support.

OnTrackNY would not be possible without the support of our partners:

New York State Psychiatric Institute
New York State Office of Mental Health
Research Foundation for Mental Hygiene, Inc.
Center for Practice Innovations
Columbia University Department of Psychiatry